Terms & Conditions
These Hawthorne Research Terms and Conditions govern your use of our website, services, and research products.
By accessing this website or placing an order, you agree to these Terms.
Last updated: 2026
1. Research Use Only
All products sold by Hawthorne Research are intended strictly for research and laboratory use only.
Products are not for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease.
By purchasing, you confirm that you understand the intended use and applicable regulations.
2. Eligibility
You must be at least 18 years old to use this website or purchase products.
By placing an order, you confirm that you are legally permitted to purchase research materials in your jurisdiction.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
4. Orders & Pricing
All prices are listed in USD and may change without notice.
We reserve the right to:
• Refuse or cancel any order
• Limit quantities
• Correct pricing errors
Orders may be cancelled if fraud or misuse is suspected.
5. Payment
Payments are processed by third-party providers.
We do not store full payment card details.
6. Shipping & Risk of Loss
Once an order is transferred to the shipping carrier, risk of loss transfers to the customer.
Delivery timelines are estimates and not guaranteed.
7. Returns & Refunds
All sales are final unless:
• The wrong item was shipped
• The product arrived damaged
Claims must be submitted within 48 hours of delivery.
8. Website Use
You agree not to:
• Misuse the website
• Attempt unauthorized access
• Use the site for unlawful purposes
9. Intellectual Property
All content on this site is the property of Hawthorne Research and may not be reproduced without permission.
10. Disclaimer of Warranties
All products and services are provided “as is” without warranties of any kind, express or implied.
11. Limitation of Liability
Hawthorne Research shall not be liable for any indirect, incidental, or consequential damages arising from use of the website or products.
12. Indemnification
You agree to indemnify and hold harmless Hawthorne Research from claims arising from misuse of products or violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the United States.
14. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
15. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.